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Jeff Bezos at MIT Amazon – Earth's Most Customer-Centric Company

Jeff Bezos at MIT  Amazon – Earth's Most Customer-Centric Company



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In this lively presentation Jeff Bezos, Founder and CEO of Amazon.com discusses many of the technological advances that have enabled Amazon.com to be the “earth’s most customer centric company”. Bezos talks about Amazon’s first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle. Since 1997, Amazon has spent $800 million on technology, more than it has spent on either warehousing or marketing. A self-proclaimed “EECS-geek”, Bezos tells of technological advances that have not only enabled customers to find products, (and now at 28 million items), enabled products to find customers. Hear how Amazon developed “real time personalization”, how the company performs “active experiments” and learn more about salad spinners than you could ever imagine. Also appearing is MIT alum Robert Frederick, Manager of Amazon Net Services. Frederick explains how these services enable other retail services to interact with Amazon. Hear how the company that “runs on computer science” plans for more technological advances in the future.

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29 thoughts on “Jeff Bezos at MIT Amazon – Earth's Most Customer-Centric Company

  1. I just can't stand him, or better say her, look and personality.

  2. More accurately: the company who seems to only face their consumers, unless employee a happens to be buying something lol

  3. soo how much did he smoke before the interview XD ( o ) _ ( o )

  4. On the front row you can see Andrew Jassy, who is the former head of AWS and now CEO of Amazon.

  5. More like most customer deceiving company

  6. The ceaseless illegal serologically bat because coal progressively dream during a humorous philippines. awesome, expensive message

  7. I have seen the message. Cool. fine for me.

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  9. Jeff Bezo has many inspiring innovations

  10. Fun to look back. Thanks for sharing. Did I see Hugo Barra in the audience at around 1:11:38 ? He must have been around 16 at the time but looks much older.

  11. my god thanks for uploading this video MIT

  12. Favorite video of all time….

  13. Who is Shell and why isn't he on the founder list of Amazon

  14. I have a New Respect for Jeff, the Guy is a Genius!! Buy Why was some Prick Coughing like that while Robert Frederick was trying to present Net Services!!! So Glad he ignored him!!

  15. ki

    Bezos isn’t human

  16. Jeff has always been genuine refer to all his interviews he will always say the same thing but people twist it.

    His plan has always been long term best customer service and adapting to the situations

  17. Just dropping by in 2021 to remind everyone that Amazon treats their hourly employees like human garbage.
    I've never worked there, but plenty have and they all say the same thing pretty much.

  18. When people say black aren’t smart 🙄🙄

  19. this just feels like a random ramble

  20. 11:02 an advice for you people, do not steal! because you never know where the thing you stealing could or would go in years, imagine you stole 200 dollars to amazon in those early years, you would owe them a lot today, just think about that, I invite you.

  21. wow, at 1:10 he predicted iPhone rise way before..he does operate 10 years ahead of others…

  22. More money in his pocket.

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